Returns Policy
Your satisfaction is important to us. If you need to return an item, we offer a 30-day returns policy from the date of delivery. To initiate a return, simply contact us with your preffered method within this period and send the item back to the address we provide. Please note the following:
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Once we receive your return, we’ll process your refund within 10 working days.
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Items must be returned in their original packaging and in a resaleable condition. We are unable to accept items that have been used or damaged.
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Return postage is your responsibility.
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A 10% restocking fee may apply to items that were specially ordered for you or if the return is requested after the first 14 days of the 30-day window. This helps us cover processing costs and keep our prices fair.
- Spare part returns are subject to a 20% handling charge if not used.
If your order arrives damaged or isn’t quite right, we’re here to help. Just get in touch with our friendly customer service team who will be happy to assist you.